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Automotive Quality Assurance Specialist

1 month ago

Markham, Ontario, Canada Accoravillage Full time
Job Title: Automotive Quality Assurance Specialist

Hyundai Auto Canada Corp. is a leading automotive company that is committed to delivering exceptional quality and customer satisfaction. We are seeking a highly skilled and motivated Automotive Quality Assurance Specialist to join our team.

Job Summary:

The Automotive Quality Assurance Specialist will be responsible for conducting quality assurance activities, including quality surveys, winter testing, new vehicle inspections, and generating Quality Inspection Reports (QIRs). The successful candidate will also analyze quality issues in the field, participate in Go and See investigations, and escalate issues with the North American Quality Center (NAQC).

Key Responsibilities:
  • Conduct quality assurance activities, including quality surveys, winter testing, and new vehicle inspections.
  • Analyze quality issues in the field and participate in Go and See investigations.
  • Escalate quality issues with the North American Quality Center (NAQC).
  • Aggregate warranty data, analyze trends, and investigate root causes.
  • Work with the Global Service Support Centre (GSSC) to resolve quality issues at Hyundai Auto Canada Corp.
  • Prepare QIRs and submit them on GQIS. Collect associated parts and forward them to the appropriate factory.
  • Prepare warranty claims and defective parts analysis.
  • Maintain GDS and GSW sites to ensure continuous operation for the dealer network.
  • Support the administration of the Special Service Tools and the Dealer Equipment Program.
  • Prepare new dealer start-up kits comprising various Service Department literature and tools & equipment.
  • Participate in annual winter test sessions.
  • Participate in new static and dynamic evaluations as required and ensure satisfactory preparation of PR and show vehicles.
  • Support the publication of Technical Service Bulletins (TSBs).
  • Conduct validation testing of TSB solutions, including software updates, Labour Time Standards, and Over the Air testing.
Requirements:
  • Completion of an undergraduate degree in the field of mechanical or automotive engineering.
  • 2-5 years of relevant experience in the same or similar function.
  • High level of industry-specific (automotive) technical knowledge.
  • Knowledge of automotive specialty tools, including scan tools and battery testers.
  • Knowledge of vehicle diagnostic skills.
  • Highly experienced in Statistical Analysis.
  • Excellent accuracy and attention to detail.
  • High level of problem-solving skills.
  • Ability to understand, interpret, and communicate with data.
What We Offer:
  • Award-winning work culture.
  • Health benefits start day one.
  • Car leasing program.
  • Flexible start times and hybrid working environment.
  • RRSP matching.
  • Maternity and parental leave top-up.
  • Career development and mentoring program.
  • Tuition reimbursement support.

We are committed to providing employees with an experience that will help them grow and develop professionally. Ideal candidates are self-starters, team players, and thrive in a dynamic environment. If you are looking to build your career with a growing organization where you can use your knowledge, skills, and talents, consider joining our team.

Hyundai Auto Canada Corp. is committed to being an equal opportunity employer. We are also committed to meeting the needs of people with disabilities and their accessibility requirements. If you require accommodation during the interview process, please let us know and we will take all reasonable steps required to meet your accessibility requirements.

We thank all applicants for their interest; only candidates selected to proceed in the recruitment process will be contacted.