Automotive Quality Assurance Specialist

1 month ago

Markham, Ontario, Canada Hyundai Full time
Job Title: Automotive Quality Assurance Specialist

Hyundai Auto Canada Corp. is seeking a highly skilled Automotive Quality Assurance Specialist to join our Quality Assurance team. As a key member of our team, you will be responsible for ensuring the highest quality standards in our vehicles.

Key Responsibilities:
  • Conduct quality assurance activities, including quality surveys, winter testing, and new vehicle inspections.
  • Analyze quality issues in the field, including participation in Go and See investigations and escalation with the North American Quality Center (NAQC).
  • Aggregate warranty data, analyze trends, and investigate root causes.
  • Work with the Global Service Support Centre to resolve quality issues at HACC.
  • Prepare Quality Inspection Reports (QIRs) and submit them on GQIS.
  • Collect associated parts and forward them to the appropriate factory.
  • Prepare warranty claims and defective parts analysis.
  • Maintain GDS and GSW sites to ensure continuous operation for the dealer network.
  • Support the administration of the Special Service Tools and the Dealer Equipment Program.
  • Prepare new dealer start-up kits, comprising various service department literature and tools & equipment.
  • Participate in annual winter test sessions.
  • Participate in new static and dynamic evaluations as required and ensure satisfactory preparation of PR and show vehicles.
  • Support the publication of Technical Service Bulletins (TSBs).
  • Conduct validation testing of TSB solutions, including software updates, Labour Time Standards, and Over the Air testing.
Requirements:
  • Completion of an undergraduate degree in the field of mechanical or automotive engineering.
  • 2-5 years of relevant experience in the same or similar function.
  • High level of industry-specific (automotive) technical knowledge.
  • Knowledge of automotive specialty tools, including scan tools and battery testers.
  • Knowledge of vehicle diagnostic skills.
  • Highly experienced in Statistical Analysis.
  • Excellent accuracy and attention to detail.
  • High level of problem-solving skills.
  • Ability to understand, interpret, and communicate with data.
  • Intermediate Microsoft Office skills (Word, Excel, PowerPoint).
What Hyundai Canada Can Offer:
  • Award-winning work culture.
  • Health benefits start day one.
  • Car leasing program.
  • Flexible start times and hybrid working environment.
  • RRSP matching.
  • Maternity and parental leave top-up.
  • Career development and mentoring program.
  • Tuition reimbursement support.

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