Reservations Coordinator

4 weeks ago


Williams Lake, British Columbia, Canada Best Western Williams Lake Hotel Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at the Best Western Williams Lake Hotel. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Reservations Coordination: Coordinate activities with other work units or departments to ensure efficient reservation management.
  • Guest Services: Provide exceptional guest service, resolve work problems, and recommend measures to improve productivity and product quality.
  • Staff Management: Hire, train, and supervise staff in job duties, safety procedures, and company policies.
  • Operations: Maintain operation of computer systems, equipment, and machinery, and arrange repair work to ensure business continuity and customer service delivery.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a related field.
  • Language: English.
  • Work Term: Permanent.
  • Hours: 40 hours per week.
Personal Suitability:
  • Client Focus: Provide exceptional guest service and resolve work problems.
  • Efficient Interpersonal Skills: Hire, train, and supervise staff.
  • Flexibility: Adapt to changing work environments and priorities.


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