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Senior Software Developer

2 months ago

Toronto, Ontario, Canada Foilcon Full time
About the Role

Foilcon is seeking a highly skilled Senior Software Developer - CRM to join our team. As a key member of our IT department, you will be responsible for designing, developing, and implementing end-to-end CRM solutions that align with our business objectives.

Key Responsibilities
  • Translate technical systems specifications into working applications by developing detailed programming/User Interface Specifications/Screen Design Documents for approved functional changes.
  • Create functional and technical design documentation for customization, extensions, and configurations as required to implement modules, workflows, and rules.
  • Refine and clarify designs during software development and implementation.
  • Develop system use cases to align with the out-of-the-box ADX Portal and Dynamics CRM capabilities/existing functionality and changes to support business operations.
  • Configure and/or customize the portal and/or application by writing and/or generating code compiling data-driven programs to implement the changes to integrate MS Dynamics CRM with the identity provider solution.
  • Code and unit test code, provide subject matter expertise in supporting System Integration Testing and User Acceptance Testing to ensure high quality of the software.
  • Conduct Knowledge Transfer sessions with the project team resources; demonstrate new features/functionality as needed to different stakeholders.
  • Conduct and support deployment of code changes with lower-level environments and production.
  • Provide subject matter expertise and hands-on engagement to conduct Root Cause Analysis of environment and application issues. Resolve and troubleshoot technical problems which arise during the use and operation of software packages, including providing technical assistance in implementation, conversion, and migration.
  • Provide Go-live support/post-implementation reviews. Report progress, resolve problems, and report regularly to the I&IT project team.
Requirements
  • 7-10 years of experience as a Senior Software Developer - CRM
  • In-depth knowledge of CRM platform (e.g. Microsoft Dynamics) and its features, including portal technologies such as ADX studio.
  • Proven experience developing and implementing end-to-end CRM solutions that align with business objectives.
  • Proficiency in CRM customization and configuration, including creating custom fields, workflows, process automation, and data integration.
  • Strong proficiency in developing custom solutions using Microsoft Dynamics CRM development tools, such as Custom Workflow Activities, Plugins, Custom Actions, and JavaScript.
  • Experience with data migration and transformation in Dynamics CRM, including data import/export and data manipulation using tools like Data Loader.
  • Knowledge of data modeling and database design principles within the context of Dynamics CRM.
  • Knowledge of API integration methods to connect CRM systems with other applications.
  • Experience with programming languages and scripting (e.g., JavaScript, Apex, Python) for customizations and integrations.
Desirable Skills
  • Bachelor's Degree in Information Technology, Engineering, or related field.
  • Relevant certification from CRM platform provider (e.g., Microsoft Certified: Dynamics 365 Developer) is an asset.
Must-Haves
  • 7-10 years of experience as a Senior Software Developer - CRM
  • In-depth knowledge of CRM platform (e.g. Microsoft Dynamics) and its features, including portal technologies such as ADX studio.