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Deli/Cheese Department Supervisor
2 months ago
As a Deli/Cheese Department Manager at Farm Boy Inc., you will be responsible for ensuring the successful operation of the department, including ordering, merchandising, labour scheduling, and customer service. You will work closely with the Store Manager and Retail Specialist to execute strategies aimed at achieving stated goals.
Key Performance Indicators:
- Provide exceptional customer service and support Farm Boy's vision of the best fresh shopping experience.
- Work collaboratively with the team to achieve departmental and store objectives.
- Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
- Ensure compliance with Safe Food Handling regulations and Health and Safety policies and procedures.
Requirements:
- Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 3 years of progressively responsible supervisory or management experience in a similar role.
- Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
- Excellent organizational, interpersonal, and analytical skills.
- Clear and effective communication style, both written and oral.
- Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
Work Environment:
- Providing service to several people or departments, working under many simultaneous deadlines.
- Required to stand and walk for long periods of time during shift.
- Required to lift, carry, or handle heavy objects.
