Deli Department Supervisor
1 month ago
Highland Farms Deli Manager
We are seeking a dedicated and experienced Deli Manager to lead our team at Highland Farms. As the Deli Manager, you will play a vital role in ensuring the smooth operation of our deli department, providing exceptional customer service, and maintaining high standards of quality and efficiency.
Key Responsibilities:- Oversee all aspects of the deli department, including inventory management, pricing accuracy, merchandising, labor scheduling, and adherence to company policies and health & safety regulations.
- Provide comprehensive training and guidance to new deli employees, ensuring they are well-equipped to perform their duties effectively.
- Develop and implement efficient staffing schedules to meet the fluctuating demands of the department, optimizing productivity and customer service levels.
- Maintain a clean, organized, and inviting work environment, adhering to all sanitation and product handling standards.
- Engage with customers, providing knowledgeable advice on products, weighing and preparing items, and ensuring a positive shopping experience.
- 3-5 years of proven experience in a deli environment within a grocery or supermarket setting, preferably in a supervisory or assistant management role.
- Post-secondary education or relevant experience in merchandising and/or business management is highly desirable.
- Exceptional communication, interpersonal, and problem-solving skills are essential for success in this role.
- A passion for customer service with a proven ability to build lasting relationships and loyalty.
- Strong leadership qualities, organizational abilities, and the capacity to thrive in a fast-paced environment.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
The Deli Manager position requires physical stamina and the ability to stand for extended periods. Tasks may involve bending, squatting, lifting, and operating sharp tools and meat slicing equipment.
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