Deli Team Lead

2 weeks ago


Toronto, Ontario, Canada Eataly North America Full time
Job Description

The Deli Lead is responsible for overseeing the day-to-day operations of the deli department, ensuring high-quality products and exceptional customer service. This role reports to the Store Operations Manager.

Key Responsibilities:
  • Supervise and train a team of deli staff to achieve sales and efficiency goals
  • Manage inventory levels and make informed decisions about stock control, including ordering and receiving
  • Collaborate with the main production kitchen and restaurants to ensure seamless order fulfillment
  • Optimize production schedules to maximize efficiency and minimize waste
  • Maintain a clean and organized work environment, adhering to health and safety standards
  • Communicate technical or mechanical issues to the appropriate department
  • Analyze financial data to identify areas for improvement and implement cost-saving measures
  • Provide exceptional customer service, including assisting guests with cheese selection and sharing product knowledge
  • Perform other duties as required or assigned
Requirements:
  • 2+ years of retail supervisory or management experience
  • Excellent knowledge of Italian cheeses and salumi
  • Strong communication, time management, and relationship-building skills
  • Financial analysis skills
  • Bachelor's Degree preferred
  • Proficiency in Microsoft Office
  • 1+ year of food production experience highly preferred
Working Conditions:
  • Availability to work onsite with a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting
Benefits and Perks

Eataly North America offers a comprehensive benefits package, including:

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more

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