Deli Team Lead
2 weeks ago
The Deli Lead is responsible for overseeing the day-to-day operations of the deli department, ensuring high-quality products and exceptional customer service. This role reports to the Store Operations Manager.
Key Responsibilities:- Supervise and train a team of deli staff to achieve sales and efficiency goals
- Manage inventory levels and make informed decisions about stock control, including ordering and receiving
- Collaborate with the main production kitchen and restaurants to ensure seamless order fulfillment
- Optimize production schedules to maximize efficiency and minimize waste
- Maintain a clean and organized work environment, adhering to health and safety standards
- Communicate technical or mechanical issues to the appropriate department
- Analyze financial data to identify areas for improvement and implement cost-saving measures
- Provide exceptional customer service, including assisting guests with cheese selection and sharing product knowledge
- Perform other duties as required or assigned
- 2+ years of retail supervisory or management experience
- Excellent knowledge of Italian cheeses and salumi
- Strong communication, time management, and relationship-building skills
- Financial analysis skills
- Bachelor's Degree preferred
- Proficiency in Microsoft Office
- 1+ year of food production experience highly preferred
- Availability to work onsite with a flexible schedule, including evenings, weekends, and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting
Eataly North America offers a comprehensive benefits package, including:
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more
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