Sales and Customer Engagement Associate

3 weeks ago


Toronto, Ontario, Canada Resume Target Inc Full time

Company Overview

Resume Target Inc is a professional resume writing services provider known for delivering high-quality work and exceptional customer service in North America.

Salary

The estimated annual salary for this position is $45,000 - $60,000, depending on experience.

Job Description

We are seeking a highly skilled Sales and Customer Engagement Associate to promote and advocate our resume writing services to prospective and existing customers. As a key member of our sales division, you will be responsible for managing high-volume incoming inquiries and calls, promoting our services based on customer needs, and collaborating with the support team to maximize customer engagement.

Key Responsibilities:

  • Manage and respond to high-volume incoming calls and inquiries
  • Promote and recommend professional resume writing services to customers
  • Work with new customers to onboard them and manage all registrations
  • Collaborate with the support team to ensure seamless customer experiences
  • Monitor and track opportunities and calls using CRM software

Requirements

To succeed in this role, you should have a Bachelor's degree, at least 1 year of experience in sales or customer-facing roles, strong listening skills, and the ability to build rapport with customers. You should also be comfortable working in a dynamic, fast-paced environment and be able to adapt to changing circumstances.



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