Senior Regional IT Support Specialist

2 weeks ago

Montreal, Quebec, Canada goeasy Full time
Job Summary

We are seeking a highly skilled and experienced IT Support Specialist to join our team in a senior regional role. As a key member of our IT department, you will be responsible for providing technical support and guidance to our employees across the region.

Key Responsibilities
  • Provide technical support and guidance to employees across the region
  • Manage and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to identify and implement process improvements
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • 5+ years of experience in IT support and technical services
  • Proven track record of providing exceptional customer service and technical support
  • Strong knowledge of Windows 10 & 11, M365, Active Directory, and ITSM ticketing systems
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Excellent communication and interpersonal skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
How to Apply

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to our online portal.

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