Accounts and Cash Flow Operations Lead

2 weeks ago


Toronto, Ontario, Canada Vaco Full time

About the Role:

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This is a senior leadership position that oversees the Order to Cash (O2C) operations, ensuring timely, accurate, and efficient execution of collections, Accounts Receivable (AR), and billing processes. The successful candidate will lead a team of 4 AR professionals, fostering a collaborative and high-performing environment through coaching, feedback, and career development.

Key Responsibilities:

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  • Build strong relationships with merchants, clients, and internal teams to facilitate effective collections and resolve escalations, including billing discrepancies and intercompany transactions.">
  • Own the collections strategy, ensuring adherence to processes and identifying opportunities for improvement to achieve cash flow targets.">
  • Collaborate with Sales, IT, Finance, and FP&A teams to address larger account collections, resolve payment issues, and support reporting processes, including month-end AR packages and P&L impact.">
  • Prepare and maintain accurate reports, including aging reports, DSO metrics, and KPIs, to monitor and optimize collections performance.">
  • Ensure compliance and accuracy in departmental functions such as customer master maintenance, credit administration, cash application, vendor setups, and subscription-based billing.">
  • Manage complex, time-sensitive projects such as transitioning non-sub-ledger customers to the sub-ledger and supporting cross-functional initiatives like e-invoicing and automation.">

Requirements:

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  • Minimum 5 years of managerial experience in AR and Collections (B2B)">
  • Advanced Excel skills">
  • Experience with NetSuite and/or Great Plains, and subscription billing are considered strong assets">

Estimated Salary Range: $85,000 - $110,000 per year

Vaco is an Equal Opportunity Employer:



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