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Travel Operations Manager

2 months ago


Winnipeg, Manitoba, Canada Impression Travel Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Travel Clerk Supervisor to join our team at Impression Travel Inc. As a key member of our operations team, you will be responsible for overseeing the daily activities of our travel clerks and ensuring the smooth execution of our travel services.

Key Responsibilities
  • Leadership and Supervision: Provide guidance and support to our travel clerks, ensuring they have the necessary tools and resources to perform their duties effectively.
  • Client Support: Assist clients with special needs, providing exceptional customer service and ensuring their travel experiences are seamless and enjoyable.
  • Operations Management: Coordinate, assign, and review work to ensure efficient use of resources and timely completion of tasks.
  • Staff Development: Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Facilities and Equipment: Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Supply Chain Management: Requisition materials and supplies to support our travel operations.
What We Offer
  • Free Parking: Convenient parking available for our employees.
  • Learning and Development: Opportunities for training and professional growth, paid by the employer.
  • Work-Life Balance: Paid time off for volunteering or personal days, allowing you to recharge and pursue your interests.
  • Team Building: Opportunities to connect with colleagues and build meaningful relationships.
  • Permanent Position: A stable and secure work environment with a permanent contract.
  • English Language: Work in a predominantly English-speaking environment.
  • 35 Hours per Week: A standard full-time schedule with 35 hours of work per week.