Food Service Operations Manager

3 weeks ago

Hamilton, Ontario, Canada BURRITO BOYZ CENTENNIAL Full time
Job Description

BURRITO BOYZ CENTENNIAL is seeking a skilled Food Service Operations Manager to oversee daily food service operations and lead a team of staff members. As a key member of our team, you will be responsible for ensuring that our restaurant maintains the highest standards of quality, service, and safety.


Key Responsibilities

  • Supervise and coordinate the activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supply requirements for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Prepare and submit reports
  • Prepare food order summaries for the chef

Work Environment

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding
  • Attention to detail

Personal Qualities

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player
  • Dependability

Support for Diverse Groups

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Offers on-the-job training tailored to youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Offers workshops, counseling services, or other resources to help Veterans navigate their transition into the civilian workforce
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching, and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload
  • Offers phased re-entry options for mature workers who are returning to work after retiring
  • Applies hiring policies that discourage discrimination against members of visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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