Personal Banking Associate

1 month ago

MontRoyal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Summary

We are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch's customer experience.

Key Responsibilities
  • Provide personalized service and advice to customers, identifying and meeting their financial needs and goals.
  • Act as a premier lobby leadership branch representative, greeting and engaging customers in a range of conversations, including advice, service, education, and digital interactions.
  • Use your ability to discover and advise on meeting/exceeding customer needs by asking curious questions and providing tailored solutions.
  • Train and educate customers on mobile, ATM, and online banking, as well as building customer-centric confidence with digital and emerging banking trends.
  • Promote TD Bank products and services that align with customer needs, with a focus on Everyday Banking products and personal unsecured lending.
  • Point of contact for all customer problems, ensuring concerns are handled appropriately and within a timely fashion, escalating where necessary.
  • Assist with maintaining a professional and inviting space in all common areas of the branch, adhering to premises, marketing, and/or regulatory guidelines.
  • Support the frontline with transactions, both cash and non-cash, as scheduled.
Requirements
  • High School diploma and/or 1+ years of relevant experience.
  • Post-Secondary or Undergraduate degree (in a related field) preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to identify and meet customer needs.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer experiences.
What We Offer

We offer a competitive compensation package, including a base salary, variable compensation, and a range of benefits, including health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

We are committed to providing our colleagues with the support they need to thrive both at work and at home. We offer regular career, development, and performance conversations, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are interested in a challenging and rewarding career with TD, please submit your application today.

  • Personal Banking Associate

    1 month ago

    Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch's customer experience.Key ResponsibilitiesProvide personalized service and advice to...

  • Personal Banking Associate

    1 month ago

    Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch's customer experience.Key ResponsibilitiesProvide personalized service and advice to...

  • Personal Banking Associate

    1 month ago

    Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch office, you will be responsible for establishing and maintaining impactful relationships with our customers, providing guidance and support to help them achieve their financial goals.Key ResponsibilitiesEngage customers...

  • Personal Banking Associate

    1 month ago

    Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch office, you will be responsible for establishing and maintaining impactful relationships with our customers, providing guidance and support to help them achieve their financial goals.Key ResponsibilitiesEngage customers...

  • Personal Banking Associate

    1 month ago

    Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Key AccountabilitiesCustomerDeliver exceptional customer experiences through every interaction, driving customer satisfaction and loyalty.Act as the primary point of contact for customers, providing advice and guidance on banking products and services.Develop and maintain strong relationships with customers, understanding their needs and preferences.Provide...

  • Personal Banking Associate

    1 month ago

    Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Key AccountabilitiesCustomerDeliver exceptional customer experiences through every interaction, driving customer satisfaction and loyalty.Act as the primary point of contact for customers, providing advice and guidance on banking products and services.Develop and maintain strong relationships with customers, understanding their needs and preferences.Provide...

  • Personal Banking Associate

    1 month ago

    Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Key AccountabilitiesCustomerDeliver exceptional customer experiences through every interaction, driving ongoing improvement of the branch customer experience.Act as the premier lobby leadership branch representative, engaging customers in advice, service, educational, digital, and informational conversations.Utilize curiosity to discover and advise on...

  • Personal Banking Associate

    1 month ago

    Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Key AccountabilitiesCustomerDeliver exceptional customer experiences through every interaction, driving ongoing improvement of the branch customer experience.Act as the premier lobby leadership branch representative, engaging customers in advice, service, educational, digital, and informational conversations.Utilize curiosity to discover and advise on...

  • Personal Banking Representative

    2 months ago

    Mont-Saint-Hilaire, Quebec, Canada National Bank Full time

    Position Overview: Banking Advisor at National BankAs a **Banking Advisor**, you will play a crucial role in enhancing the financial well-being of our clients. This position is designed for individuals who thrive in a dynamic environment and are passionate about delivering exceptional service.Key Responsibilities:Engage with clients to understand their...

  • Personal Banking Representative

    4 weeks ago

    Mont-Saint-Hilaire, Quebec, Canada National Bank Full time

    Position Overview: Banking Advisor at National BankAs a **Banking Advisor**, you will play a crucial role in enhancing the financial well-being of our clients. This position is designed for individuals who thrive in a dynamic environment and are passionate about delivering exceptional service.Key Responsibilities:Engage with clients to understand their...

  • Banking Advisor

    5 days ago

    Mont-Laurier, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a skilled Banking Advisor to join our team at National Bank. As a Banking Advisor, you will be responsible for providing exceptional client service and advice on personal and small business banking solutions.Key ResponsibilitiesProvide personalized banking solutions to clients, including transaction, investment, and personal...

  • Banking Advisor

    6 days ago

    Mont-Laurier, Quebec, Canada National Bank Full time

    Job Title: Banking AdvisorJob Summary:We are seeking a Banking Advisor to join our team at National Bank. As a Banking Advisor, you will be responsible for providing exceptional client service and advice on personal and small business banking products and services.Key Responsibilities:Provide personalized banking solutions to clientsOffer advice on...

  • Banking Advisor

    3 weeks ago

    Mont-Laurier, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional service to our clients, helping them achieve their financial goals and objectives.Key ResponsibilitiesProvide personalized financial advice and solutions to clients,...

  • Banking Advisor

    3 weeks ago

    Mont-Laurier, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional service to our clients, helping them achieve their financial goals and objectives.Key ResponsibilitiesProvide personalized financial advice and solutions to clients,...

  • Banking Advisor

    3 weeks ago

    Mont-Laurier, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional service to our clients, helping them achieve their financial goals and objectives.Key ResponsibilitiesProvide personalized financial advice and solutions to clients,...

  • Banking Advisor

    3 weeks ago

    Mont-Laurier, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional service to our clients, helping them achieve their financial goals and objectives.Key ResponsibilitiesProvide personalized financial advice and solutions to clients,...

  • Banking Advisor

    3 weeks ago

    Mont-Laurier, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional service to our clients, helping them achieve their financial goals and objectives.Key ResponsibilitiesProvide personalized financial advice and solutions to clients,...

  • Banking Advisor

    4 weeks ago

    Mont-Laurier, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional service to our clients, helping them achieve their financial goals and objectives.Key ResponsibilitiesListen to clients' needs and resolve complex situationsProvide...

  • Banking Advisor

    3 weeks ago

    Mont-Laurier, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional service to our clients, helping them achieve their financial goals and objectives.Key ResponsibilitiesProvide personalized financial advice and solutions to clients,...

  • Banking Advisor

    4 weeks ago

    Mont-Laurier, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional service to our clients, helping them achieve their financial goals and objectives.Key ResponsibilitiesListen to clients' needs and resolve complex situationsProvide...