Security Supervisor

1 month ago

Delta, British Columbia, Canada EightSix Network Full time

Job Title: Security Supervisor

Job Summary:

We are seeking a highly skilled and experienced Security Supervisor to join our team at Gateway Casinos & Entertainment Limited. As a Security Supervisor, you will be responsible for supervising the Floor Security Officers on scheduled shifts and ensuring the security and protection of our staff, site, company assets, and guests at all times.

Key Responsibilities:

  • Supervise and manage the performance of Floor Security Officers, including training, appraising performance, providing positive and corrective feedback, coaching, and administering discipline.
  • Develop and implement security policies and procedures to ensure compliance with company and regulatory body requirements.
  • Conduct regular security audits and risk assessments to identify potential security threats and implement measures to mitigate them.
  • Provide excellent customer service by greeting customers, answering questions, and providing solutions to customer complaints.
  • Ensure that emergency procedures are executed properly and enforce fire code regulations.
  • Perform other duties as required.

Requirements:

  • Previous security supervisor experience and security training is a strong asset.
  • Proven high level of customer service.
  • Organizational, interpersonal, analytical, and communication skills.
  • Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of Gaming Security Officer (GSO) training/exam within 90 days of start in B.C.
  • Completion of Serving It Right prior to start date (in BC).

About Us:

Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. We operate 27 gaming properties across British Columbia, Ontario, and Edmonton, Alberta, and employ approximately 8,000 people. We are committed to providing a safe and secure environment for our guests and employees, and we are seeking a highly skilled and experienced Security Supervisor to join our team.

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