Indigenous Community Support Specialist
3 weeks ago
Native Child and Family Services of Toronto is seeking a dedicated and culturally sensitive professional to join our team as an Indigenous Community Support Specialist. In this role, you will provide case management support to community members engaged in the Original Talking Circle process, working collaboratively with our OTC Facilitator and Child and Family Wellbeing workers to ensure that caregivers and families receive the necessary support.
Key Responsibilities- Provide case management support to community members engaged in the Original Talking Circle process.
- Prepare and follow-up support to community members and NCFST staff to ensure all OTC needs and tasks are completed.
- Work alongside the OTC Facilitator, colleagues, including Child and Family Wellbeing workers to ensure that caregivers and families are provided with required support.
- Be knowledgeable about child welfare practices and relevant legislation to assist families in understanding their responsibilities and rights.
- Deliver all services with care and kindness; maintaining professionalism consistent with NCFST's established standards, policies and procedures.
- Maintain good working relationships with community partners.
- Complete referrals to other services.
- Provide supportive counselling and practical supports as required. This may include home visits, community visits or accompaniments to other organizations in addition to visits that take place in office.
- Gather collateral information and work with other service providers (internal and external to NCFST) in accordance with privacy legislation.
- Attend and/or assist the OTC Facilitator with OTC's as required.
- Complete all required documentation including ongoing record of service (casenotes), statistical reporting and input into NCFST's computerized case management system.
- Identify and refer cases to the appropriate resources and supports.
- Work in a safe manner in accordance with the Society's Health and Safety Policies and Procedures and all relevant legislation.
- Must be comfortable using Microsoft software including Outlook and Teams.
- Communicate effectively both orally and written.
- Other duties as required.
- Must have experience working with Indigenous communities.
- Post Secondary education or training in a relevant field and experience working with Indigenous Peoples.
- Desire to learn and apply Indigenous ways of knowing and being with clinical skills typically gained through post-secondary education.
- Pass a vulnerable sector police records check.
- Knowledge and awareness of the diverse urban Indigenous population in Tkaronto.
- Understanding of First Nation, Metis and Inuit community-based work.
- Ability to work independently.
- Effective counselling and crisis support skills.
- Excellent communication skills, both oral and written.
- Time management, organizational and coordination skills.
- Understanding of Native Child and Family Services of Toronto Mission and values.
- Understanding of CYFSA and other legislation related to child welfare.
- Understanding of workplace Health and Safety practices and understanding of an employee's responsibility under current legislations.
- Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong interpersonal skills, tact, sensitivity and build strong internal relationships.
To apply, please provide:
- Cover letter outlining how you meet the qualifications of the role.
- Current resume and include three work-related references.
- We are an Equal Opportunity Employer. We encourage applications from all qualified individuals, including those from Indigenous backgrounds.
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, NCFST will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at hrncfst@nativechild.org.
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