Food Service Operations Manager
3 days ago
- Job Title: Food Service Operations Manager
- Location: Osmow's Shawarma
- Job Type: Full-time
We are seeking a skilled Food Service Operations Manager to join our team at Osmow's Shawarma. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring that all aspects of food preparation and service meet our high standards.
Main Responsibilities:
- Establish efficient methods to meet work schedules and ensure seamless service delivery
- Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation
- Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment
- Estimate ingredient and supply requirements for meal preparation and ensure that inventory levels are maintained
- Conduct quality control checks to ensure that food and service meet our high standards
- Address customer complaints and concerns in a professional and courteous manner
- Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and budgeting decisions
- Prepare and submit regular reports to management to track performance and identify areas for improvement
- Secondary (high) school graduation certificate
- 1-2 years of experience in a food service or related role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and make decisions under pressure
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