Customer Experience Manager

2 weeks ago


Leduc, Alberta, Canada Granite Warehouse Inc. Full time
About the Role

We are seeking a highly skilled Customer Experience Manager to join our team at Granite Warehouse Inc. The successful candidate will be responsible for leading our sales team, managing customer relationships, and driving business growth.

Responsibilities
  • Lead and manage the sales team to achieve revenue targets and exceed customer expectations
  • Develop and implement effective sales strategies to drive business growth and increase market share
  • Build and maintain strong relationships with customers to understand their needs and preferences
  • Analyze sales data to identify trends and opportunities for improvement
  • Collaborate with cross-functional teams to develop and execute marketing campaigns and product launches
Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field
  • Minimum 1-2 years of experience in sales leadership or management roles
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
What We Offer
  • Competitive salary: $55,000 - $65,000 per year
  • Benefits package including health insurance, retirement plan, and paid time off
  • Opportunities for professional development and career advancement
  • A dynamic and supportive work environment


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