Customer Service Coordinator

1 week ago


Leduc, Alberta, Canada Chemazone Inc. Full time

Are you looking for a challenging and rewarding career in customer service? Chemazone Inc. is seeking a highly organized and detail-oriented Customer Service Coordinator to join our team.

About the Role

We are seeking an individual who can provide exceptional customer service, manage multiple tasks simultaneously, and maintain accurate records. The successful candidate will be responsible for greeting clients, directing them to contacts or service areas, providing basic information, and operating a switchboard or telephone system.

Key Responsibilities
  • Provide outstanding customer service through effective communication and problem-solving skills
  • Manage incoming calls, emails, and messages in a timely and efficient manner
  • Maintain accurate and up-to-date records of customer interactions
  • Collaborate with colleagues to achieve team goals and objectives
  • Perform administrative tasks such as ordering office supplies and scheduling appointments
Requirements

To be successful in this role, you will need:

  • Efficient interpersonal skills to build strong relationships with clients and colleagues
  • Flexibility to adapt to changing priorities and deadlines
  • Organized and time management skills to prioritize tasks and meet targets
  • Excellent written and verbal communication skills to communicate effectively with clients and colleagues
What We Offer

As a Customer Service Coordinator at Chemazone Inc., you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and contribute to the success of our team. We offer a competitive salary package, including an estimated $40,000 - $55,000 per year based on location and experience.



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