Technical Support Specialist

1 week ago


Barrie, Ontario, Canada Travelodge by Wyndham Downtown Barrie Full time

At Travelodge by Wyndham Downtown Barrie, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and ensuring the smooth operation of our computer systems and networks.

About the Role

This is a full-time position that requires a strong background in computer systems and network administration. The ideal candidate will have excellent problem-solving skills, be able to work independently, and possess excellent communication skills. If you are a detail-oriented individual who is passionate about technology and customer service, we encourage you to apply.

Key Responsibilities
  • Provide technical support to employees on computer-related issues, including hardware and software troubleshooting and repair;
  • Ensure the security and integrity of our computer systems and networks by implementing appropriate security measures and monitoring system performance;
  • Collaborate with other IT staff to ensure seamless integration of new technologies and systems;
  • Develop and maintain documentation of technical procedures and policies;
  • Participate in ongoing training and professional development to stay up-to-date with industry trends and best practices;
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of experience in a similar technical support role;
  • Strong knowledge of computer systems, networks, and software applications;
  • Excellent problem-solving and analytical skills;
  • Ability to work effectively in a team environment and communicate complex technical information to non-technical stakeholders;
  • Certifications such as CompTIA A+ or Cisco CCNA are an asset;
Working Conditions

This is a full-time position that requires working at our downtown Barrie location. We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as a generous paid time off policy.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that we are unable to respond to phone calls or emails regarding the status of your application.



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