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Customer Service Team Member

2 months ago


New Minas, Nova Scotia, Canada Savers Value Village Full time

About the Role:

We are seeking a Customer Service Associate to join our team at Savers / Value Village. As a Customer Service Associate, you will play a key role in creating an awesome experience for our customers, donors, and other team members.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products and providing information about our store and services.
  • Maintain a safe and clean store environment, adhering to health and safety protocols and company standards.
  • Work effectively as part of a team, communicating and collaborating with colleagues to achieve store goals.

What We Offer:

  • Comprehensive onboarding and training from day one, including our in-house expertise through Savers University.
  • Comprehensive extended health care plans for full-time team members, including company-paid life and AD&D insurance.
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.