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Customer Service Team Member
2 months ago
About the Role:
We are seeking a Customer Service Associate to join our team at Savers / Value Village. As a Customer Service Associate, you will play a key role in creating an awesome experience for our customers, donors, and other team members.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers in finding products and providing information about our store and services.
- Maintain a safe and clean store environment, adhering to health and safety protocols and company standards.
- Work effectively as part of a team, communicating and collaborating with colleagues to achieve store goals.
What We Offer:
- Comprehensive onboarding and training from day one, including our in-house expertise through Savers University.
- Comprehensive extended health care plans for full-time team members, including company-paid life and AD&D insurance.
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
- Paid time off from work for leisure or other hobbies.
- A range of mental health services to assist you in managing daily life.