Service Officer, Lending Services Specialist

4 weeks ago


Mississauga, Ontario, Canada Scotiabank Full time
Job Summary

We are seeking a highly skilled Service Officer to join our Lending Services team at Scotiabank. As a key member of our team, you will be responsible for ensuring the successful execution of lending products and services, while maintaining a high level of accuracy and adherence to governing regulations and internal policies.

Key Responsibilities
  • Prepare and execute complex security and business banking documents to meet the requirements of our policies and procedures.
  • Maintain up-to-date knowledge of relevant commercial and small business products, processes, and policies.
  • Respond promptly and effectively to service inquiries, concerns, and complaints from banking partners.
  • Act as a dedicated subject matter expert, providing timely resolution to clients and business partners on all commercial and small business lending products and services.
  • Identify and implement efficiency-focused improvements to operating procedures and systems to meet bank regulations and operational effectiveness.
Requirements
  • Post-secondary education.
  • Minimum of 2 years of relevant working experience in financial services or a related industry.
  • Fluency in English (written and verbal) and organizational skills.
  • Working knowledge of Microsoft Office (Excel, Word, and Outlook).
What We Offer

As a Service Officer with Scotiabank, you will have the opportunity to work in a dynamic and inclusive environment, with a focus on delivering exceptional customer service and driving business results. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.



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