Casino Customer Service Representative

1 week ago


Langley, Canada Gateway Casinos & Entertainment Limited Full time

Job Opportunity

We are seeking a skilled and enthusiastic Cashier Team Member to join our team at Cascades Casino Resort.

About the Role

This is an exciting opportunity to work in a fast-paced environment where you will be responsible for accurately verifying, reconciling, and processing currency and chip transactions. As a Cashier Team Member, you will play a key role in providing exceptional customer service and ensuring that all transactions are handled with precision and accuracy.

Responsibilities

  • Count and verify opening and closing floats for all coin, currency, chips, and marketing items.
  • Exchange foreign and domestic currency.
  • Counts cash and value chips according to company policies and procedures.
  • Records transactions in Casino Management Software and verifies printed reports.

Requirements

  • Minimum of six months of cash-handling experience.
  • Ability to add, multiply, and balance floats and spreadsheets.
  • DealUs In (Phase 1) and Reel Facts VLT training available within 30 days of start (Alberta).
  • The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province).
  • Ability to pull, lift, and carry objects such as a cashier tray and can transport a heavy cart.
  • Ability to stand for long periods.
  • Good manual dexterity to accurately handle cash, tickets, and chips.
  • A friendly, polite, patient and courteous energy.
  • Ability to work on your feet and provide solutions quickly.
  • Open to working flexible hours, evenings, and weekends.

Compensation

The salary for this position is approximately $18.11 per hour, offering a competitive rate for the location.

Why Work With Us?

At Gateway Casinos & Entertainment Limited, we celebrate and empower our team members who make it all possible. This is a career opportunity that means working with great people, being recognized for your unique contribution, and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment.


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