Store Operations Manager
4 weeks ago
**Job Title:** Store Operations Manager
**Job Summary:** We are seeking a highly motivated and experienced Store Operations Manager to join our team at JD Sports. As a Store Operations Manager, you will be responsible for leading the store in all aspects, from driving sales to ensuring the store is up to visual standards.
**Key Responsibilities:**
- Motivate sales team to exceed sales targets
- Develop a community culture through strong customer rapport and exceptional customer service
- Set weekly schedules and delegate tasks on a daily basis
- Find ways to increase store sales through effective inventory management and merchandising
- Train, manage and oversee end-to-end daily e-commerce sales in-store
- Decrease store shrinkage by researching inventory discrepancies and problem-solving issues
- Responsible for weekly Bank Deposits and managing store expenses
- Building a talent pipeline to develop top talent into leaders at the store
- Stay up to date with new releases and upcoming product and ensuring the team is also informed
- Work with HR team to ensure all positions at the store are filled
- Train all new or newly promoted staff on their role and responsibilities
- Responsible for biweekly payroll submissions for their store's team
- Responsible for ensuring the visual presentation is up to the standard set by the Merchandise team
- Responsible for hosting local events and initiatives while ensuring company standards are met
**Requirements:**
- 5+ years of retail management experience
- Strong background in leadership and building teams
- Comfortable and confident in making business-critical decisions
- Must be a fashion, sportswear or footwear enthusiast
- Must be able to multitask & manage time independently
- Strong analytical and problem-solving skills a must
- Experience in data analysis and building Excel reports
- Excellent verbal and written communication skills
- Proactive and goal-oriented individual
- Strong proficiency in IOS based programs and products
- Strong proficiency in Excel & other MS Office programs
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