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Operations Supervisor
2 months ago
Job Title
Operations Supervisor - Building Management
Job Summary
The Operations Supervisor - Building Management is an intermediate position responsible for providing administrative, operational, and technical support to the Operations Manager and the Maintenance department for a commercial property. The Operations Supervisor will ensure that the building is being managed and maintained in a safe and environmentally responsible manner and to ensure operational efficiency. Responsibilities include preventative maintenance of all internal and external assets, tenant relations, and coordination of maintenance staff duties and operational programs. As well, the Operations Supervisor will assist with preparing contracts, managing COI and WorkSafe documentation, and assist with tenant coordination duties.Key Responsibilities
- Supervise maintenance staff, including hiring, training, and personal development.
- Oversee and maintain preventative maintenance programs and unscheduled repairs, general maintenance, including interior and exterior building components, plumbing, lighting, electrical, elevating devices, life safety systems, and janitorial/housekeeping tasks.
- Manage the Direct Digital Control (DDC) System.
- Manage and oversee the Tenant Service Requests program.
- Participate and coordinate annual scheduling and execution of the C&W Safety Program as directed by Asset Services, Engineering Leadership, EH&S Administration, etc. Responsible for 100% compliance of the assigned portfolio.
- Manage operational accounts for the building and assist in development and management of the operating and capital budgets.
- Coding AP Invoices and submitting to Operations Manager for approval.
- Utility Management, including tracking use, consumption, cost, reporting, comparison models, sub-metering, budgeting, variances as directed by Management and/or Leadership.
- Conduct regular inspections of building systems and equipment; identify and resolve issues.
- Monitor performance and troubleshoot mall HVAC, electrical, mechanical, life safety, and other equipment.
- Conduct weekly inspections of the interior and exterior property and coordinate corrective action for deficiencies immediately, including reporting to the Operations Manager for appropriate follow-up.
- Assist the Operations Manager in relation to tenant coordination and major projects, and assist with site contractors and their approved vendors (drawing review, site tours, and Landlord Work job pricing).
- Assist in solicitation, administration, execution, and performance of maintenance/repair service contracts.
- Update and maintain external business partner lists, including suppliers, contractors' sub-contractors, and service providers.
- Conduct insurance and risk management inspections.
- Provide technical or administrative advice to internal and external clients.
- On-call for emergencies.
- Assist with preparing contracts, managing COI and WorkSafe documentation, and assist with tenant coordination duties.
Requirements
The ideal candidate will have a strong background in building operations and maintenance, with experience in supervising maintenance staff and managing preventative maintenance programs. The candidate should have excellent communication and problem-solving skills, with the ability to work effectively in a team environment. The candidate should also have a strong understanding of building systems and equipment, with the ability to troubleshoot and resolve issues. Additionally, the candidate should have experience with utility management and budgeting, with the ability to track and report on consumption and costs. The candidate should also have a strong understanding of safety protocols and procedures, with the ability to conduct regular inspections and identify and resolve issues.