Lease Portfolio Manager

2 months ago

Vaughan, Ontario, Canada AWIN Group of Dealerships Full time
Job Summary

Award-winning AWIN Group of Dealerships is seeking a highly skilled Lease Portfolio Manager to join their dynamic team. As a key member of the dealership's sales team, you will be responsible for managing and maintaining the Lease Renewal Portfolio, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Manage and provide visibility to the Lease Portfolio Renewal performance, achieving individual targets set by the General Sales Manager.
  • Take full responsibility for the management and maintenance of the Lease Renewal Portfolio, including ensuring the end of lease process occurs and creating visibility and performance of the renewal percentage of all sales staff.
  • Create and maintain relevant and strategic correspondence to be sent to customers within the timelines laid out by the dealership.
  • Create and maintain a 'Renewal Spreadsheet' that provides performance visibility on the portfolio as a whole, and also visibility to individual performances.
  • Track and analyze renewal outcomes to determine trends and areas of opportunity.
  • Facilitate convenient return of leased vehicles to the dealership by ensuring our end of lease process is being followed in accordance with company policy.
  • Ensure that appropriate paperwork is completed for all Lease Returns and the Acura FS is notified of all returns.
  • Ensure that all vehicles returned off leases are parked on the apportioned area of the rear parking lot.
  • Advise the Pre-Owned Manager of any vehicles returned from end of leases.
  • Maintain an above National Average for ISI and return rate of 80%.
Requirements
  • High school diploma or equivalent.
  • Automotive industry experience.
  • Minimum of 1-3 years of previous sales experience in the automotive industry.
  • Valid Ontario G Driver's License.
  • Clear Driver's Abstract.
  • Valid OMVIC registration.
  • Strong business acumen.
  • Professional appearance.
  • Proficient with 180, CDK, and Reynolds systems; ability to operate PC-based software.
  • Ability to sell the minimum quota according to dealership objectives.
  • Excellent communication skills: verbal and written.
  • Excellent customer service skills.
Personal Attributes
  • Passion, motivation, focus, and leadership skills.
  • Results-focused approach.
  • Team player.
  • Strong communication skills: both written, verbal, and listening.
  • Ability to influence, negotiate, and mediate effectively.
  • Strong attention to detail.
  • Ability to maintain confidentiality and professionalism.
  • Excellent interpersonal and team-building skills.
  • Strong time management and organizational skills.
  • Honest, courteous, and able to demonstrate strong work ethics.
  • Driven and ability to work with minimum supervision.

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