Hardgoods Supervisor

2 weeks ago


Shawinigan, Quebec, Canada Giant Tiger Full time

**Job Summary**

Giant Tiger is seeking a highly motivated and customer-focused Hardgoods Supervisor to join our team in Shawinigan-Sud. As a key member of our retail team, you will be responsible for ensuring a high level of customer service, maintaining a clean and organized store environment, and driving sales growth through effective inventory management and visual merchandising.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain a clean and organized store environment, including the checkout area, stockrooms, and sales floors.
  • Conduct regular inventory audits to ensure accurate stock levels and prevent losses.
  • Develop and implement visual merchandising plans to drive sales and improve store appearance.
  • Collaborate with the sales team to achieve sales targets and improve customer engagement.
  • Ensure compliance with company policies and procedures, including health and safety protocols and loss prevention measures.

Requirements:

  • Strong customer service skills and ability to work effectively in a fast-paced retail environment.
  • Ability to lift and move up to 18 kg (40 lbs) and stand for long periods.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and management.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to work a variety of shifts, including days, evenings, and weekends.

What We Offer:

  • Competitive hourly rate and opportunities for advancement.
  • Medical, dental, and vision benefits.
  • Store discount and profit-sharing program.
  • Opportunities for professional development and growth.


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