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Applications Engineering Specialist
2 months ago
We are seeking a highly skilled Applications Engineering Specialist to join our team at Antec Controls. As a key member of our engineering team, you will be responsible for providing expert-level technical support to our customers, ensuring the successful implementation of our products and solutions.
Key Responsibilities:- Provide technical support to customers, including product training, troubleshooting, and technical presentations.
- Work closely with sales representatives, contractors, and technicians to understand customer needs and provide tailored solutions.
- Develop and maintain strong relationships with customers, ensuring their satisfaction and loyalty.
- Collaborate with internal teams to identify and resolve technical issues, improving product quality and customer experience.
- Stay up-to-date with industry trends, new technologies, and product developments to provide expert advice to customers.
- College diploma or university degree in Mechanical, Electrical, Computer Engineering, or equivalent.
- Strong interpersonal, communication, and organizational skills, with attention to detail.
- Innovative, self-motivated, and able to take initiative.
- Aptitude and desire for customer service excellence.
- Ability to work independently and as part of a team to meet timeline-dependent deliverables.
- Basic understanding of HVAC, controls, and mechanical systems, with aptitude for hand tools.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A comprehensive training program to enhance your skills and knowledge.
- A collaborative and inclusive team culture.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.