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Customer Service Representative

4 weeks ago

Cornwall, Canada Your Independent Grocer Full time
About Us

At Your Independent Grocer, we're committed to creating a positive impact in our communities across Canada. Our company values authenticity, trust, and connections – qualities that enable us to shape the future of Canadian retail together.

Our Commitment

We're dedicated to making a difference in the lives of all Canadians, providing opportunities and experiences that help individuals thrive. Whether you're just starting your career, re-entering the workforce, or looking for a new challenge, we welcome diverse perspectives and experiences that enrich our team.

The Role of Our Sales Associates

As a key member of our team, our sales associates connect with customers through engaging conversations and efficient transactions, creating a memorable shopping experience. This role is essential to our success, and we're seeking enthusiastic and reliable individuals who share our commitment to customer satisfaction.

Key Responsibilities
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly
  • Scan products accurately and process customer transactions efficiently
  • Support the delivery of company-directed promotions and programs
  • Handle cash and credit card transactions securely
  • Maintain a clean and well-stocked register area
  • Assist customers with general inquiries and provide product information
Requirements

To succeed in this role, you'll need to be a team player with excellent communication skills, adaptable in a fast-paced environment, resourceful when resolving inquiries, and motivated to learn and deliver great customer service. Previous experience is not required, as we provide comprehensive training to set you up for success.

What We Offer

In addition to competitive pay, we offer a range of benefits, including:

  • A hiring salary range of $16.00 - $17.10 per hour, based on your experience and location
  • Flexibility to work a variety of hours, including days, evenings, and weekends
  • A supportive team environment that encourages growth and development
  • Comprehensive training and development opportunities
  • A commitment to sustainability and social impact, with a focus on three pillars: Environment, Sourcing, and Community

Join our team and contribute to shaping the future of Canadian retail. If you're unsure whether your experience matches every requirement, don't hesitate to apply – we welcome diverse perspectives and experiences that enrich our team.