Healthcare Manager
2 weeks ago
We are seeking a highly organized and detail-oriented Healthcare Manager to join our team at Home and Community Care Support Services. As a key member of our Patient Services department, you will be responsible for implementing strategic and operational directions associated with the management of our programs.
Key Responsibilities- Manage a team of Team Assistants to deliver quality patient care within a specific geographic and program area.
- Monitor and manage the workload of direct reports.
- Approve/Deny all leave requests for direct reports.
- Inform the HRIS Coordinators of relief staffing needs.
- Responsible for approval for overtime and planned absences.
- Responsible for the recruitment, hiring, orientation, mentoring, and performance management of Team Assistants.
- Evaluate the performance of Team Assistants based on specific performance objectives to ensure work quality and consistency.
- Extrapolate reports from Quadrant to monitor absenteeism.
- Responsible to ensure that Team Assistants maintain Outlook calendars on a daily basis.
- Responsible to complete the Operations Report on a monthly basis.
- Chair Team meetings approximately every two months.
- Assist in the establishment and ensure compliance of organizational short-term and long-term goals with overall corporate objectives.
- Improve the operational systems, processes, and policies in support of the organization's mission.
- Play a significant role in long-term planning, including an initiative geared toward operational excellence.
- Attend regular meetings with the management team.
- Engage and lead staff in change management initiatives.
- Assist the Director, Patient Services with developing policies and procedures for Patient Services.
- Participate in chart audits.
- Other duties as assigned.
- Degree in Business/Health Care/Public Administration or a combination of experience and education.
- 3 to 5 years' of management and leadership experience in a healthcare environment with specific demonstrated experience in a Team Assistant role.
- Significant experience in diverse and unionized community healthcare environments.
- Strong knowledge of Ontario Health atHome priorities, policies, practices, and service standards.
- Strong knowledge of computer systems used in Ontario Health atHome.
- Good understanding of Human Rights and Privacy legislation.
- Familiarity of Employment Standards Act and the Occupational Health and Safety Act.
- Working knowledge of Microsoft Office programs with the ability to produce reports.
- Strong analytical skills.
- Demonstrates creativity and problem-solving skills.
- Attractive comprehensive compensation packages and benefits.
- Valuable development opportunities.
- Membership in a world-class defined benefit pension plan.
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Kawartha Lakes, Canada Home and Community Care Support Services Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Healthcare Manager to join our team at Home and Community Care Support Services. As a key member of our Patient Services team, you will be responsible for implementing strategic and operational directions associated with the management of our programs.Key ResponsibilitiesManage a team of...
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Kawartha Lakes, Canada Home and Community Care Support Services Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Healthcare Manager to join our team at Home and Community Care Support Services. As a key member of our Patient Services team, you will be responsible for implementing strategic and operational directions associated with the management of our programs.Key ResponsibilitiesManage a team of...
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