Customs Operations Manager

3 hours ago


Windsor, Ontario, Canada Delmar International Inc. Full time
Job Title: Customs Operations Manager

We are seeking a highly skilled Customs Operations Manager to join our team at Delmar International Inc. This is a full-time position responsible for managing the brokerage team, ensuring the efficient delivery of customs services to clients, and meeting company goals and targets.

About the Role

The Customs Operations Manager will be responsible for managing and participating in the development of customs processes, service platforms, and productivity output. The ideal candidate will have strong business acumen, knowledge of customs procedures, tariffs, regulatory requirements, profit & loss management, accounting, and CSA. A college diploma in International Transportation & Customs or related field is preferred.

Key Responsibilities
  • Manage and supervise the brokerage team to ensure effective delivery of customs services.
  • Develop and implement customs processes and service platforms to improve productivity and efficiency.
  • Maintain positive relationships with clients and government authorities.
  • Address client queries and concerns in a timely and professional manner.
Requirements

To be successful in this role, you will need:

  • A minimum of 5-8 years of experience in the customs brokerage industry at a supervisory or management level.
  • Strong business acumen and knowledge of customs procedures, tariffs, regulatory requirements, profit & loss management, accounting, and CSA.
  • A college diploma in International Transportation & Customs or related field is preferred.
  • CCS, CTCS, LCB designations are preferred.
  • Experience in CargoWise One system or related brokerage systems is considered an asset.
  • Proficiency in Microsoft Office 365.
What We Offer

We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including fitness reimbursement program(s), education reimbursement program, and a balance between work and home life. Our company culture values diversity and equality, and we strive to create a positive and inclusive work environment.



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