Food Service Director

6 days ago


Winnipeg, Manitoba, Canada Aramark Full time
Job Overview

Aramark is seeking a seasoned Director of Food and Beverage Operations to lead our food and beverage operations in Winnipeg, MB.

The Opportunity: As Director of Food and Beverage Operations, you will be responsible for planning, managing, and leading a team to achieve operating and financial goals, client objectives, and guest needs through delivery of world-class service and hospitality. Your services will include food and beverage operations, which may include retail operations, catering, and premium dining services. This position will support and be responsible for executing concerts, catering, and other large venue special events. You will be the key contact for our clients and will report to Senior Leadership at Aramark.

About You: You are a best-in-class Director of Food and Beverage Operations who will lead a team to provide excellent service to our clients and guests. You will be in sync with our clients' vision, have strong relationship-building skills, financial acumen, and a commitment to safety. Our leaders make a difference every day. Ideal candidates have had overall operational responsibility for large-volume retail services across multiple outlets, experience managing high-volume catering services ideally in an events space, and have shown constant delivery of revenue growth, service excellence, and world-class dining experiences.

Key Responsibilities
  • Overall responsibility for the success of operations, including revenue growth, profitability, guest satisfaction, and operational safety.
  • Full P&L responsibility in regard to food and beverage operations.
  • Manage the client relationship at the location, while providing hands-on execution and leadership of operations.
  • Leadership of a large team of managers and workforce throughout multiple units and concepts.
  • Developing new concepts to increase existing revenue sources for public foods/concessions, premium service, and catering outlets.
  • Overall responsibility to develop the Operations, plan, and execute business development strategy for growth.
  • Recruitment and development of new and existing managers.
  • Interact successfully with the client, guests, and team members on a regular basis.
Requirements
  • Minimum of 5+ years of large venue and multi-unit management experience.
  • Premium events and concessions management experience required.
  • Proven success in direct P&L management within a comparably scoped environment.
  • Track record of leading a large team of culinary & operations managers in a high-volume, fast-paced environment.
  • The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role.
  • A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management.
  • Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable.
  • Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends, and holidays.


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