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Claims Administration Specialist

2 months ago


Kitchener, Ontario, Canada Definity Financial Corporation Full time
About Definity Financial Corporation

Definity Financial Corporation is a leading provider of insurance solutions, dedicated to helping individuals and businesses navigate life's challenges. Our team is passionate about delivering exceptional service and building strong relationships with our customers.

Job Summary

We are seeking a highly motivated and detail-oriented Claims Administration Specialist to join our team. As a Claims Administration Specialist, you will play a critical role in guiding our customers through the claims process, providing exceptional service and support.

Key Responsibilities
  • Assist in the administration of claims, ensuring timely and efficient resolution
  • Communicate with customers, vendors, and external partners to resolve claims
  • Work collaboratively with the claims team to identify and address trends and issues
  • Conduct research and analysis to support claims decisions
  • Develop and maintain accurate and detailed records of claims activity
Requirements
  • Currently pursuing a University or College Degree in Insurance, Business, Kinesiology, Psychology, or Sociology
  • Professional, friendly, and courteous in all interactions
  • Able to perform well in a busy operation and remain calm under pressure
  • Problem-solving skills, with the ability to consider multiple perspectives
  • Strong written and verbal communication skills
  • Collaborative team player with strong communication skills
  • Great time management, ability to multi-task, and strong attention to detail
  • Proficient in Excel and PowerPoint
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive hourly compensation rate starting at $22/h
  • A comprehensive benefits package
  • A commitment to diversity, equity, and inclusion
How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application and cover letter, highlighting your relevant skills and experience.