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Dynamics 365 Customer Engagement Solution Architect
2 months ago
Job Summary:
We are seeking a highly skilled Dynamics 365 Customer Engagement Solution Architect to join our team at Long View Systems. As a key member of our Business Applications and Data Modernization portfolio, you will be responsible for designing and implementing Microsoft Dynamics Customer Engagement/Dynamics 365 solutions that meet the needs of our clients.
Key Responsibilities:
- Support the development of assessments, solution design, and implementation of Microsoft Dynamics Customer Engagement/Dynamics 365 solutions
- Map overall design to client requirements and systems, ensuring solutions align with business goals and processes, and fit within the enterprise context
- Participate with the implementation delivery team to develop a solution proposal that includes scope, assumptions, implementation plan, and technology solution options to meet project goals as well as longer-term needs
- Provide pre-sales technical assistance, demonstrations, and product education as required
- Develop estimates, Statements of Work (SOWs) and proposals that outline professional services required to meet client requirements
Requirements:
- 3+ years of Microsoft Dynamics 365 Customer Engagement implementation experience with experience in other MS Dynamics modules
- 5+ years of consulting experience
- Extensive experience with Microsoft Dataverse and Power Platform
- Experience using Azure DevOps for gathering and documenting business processes and requirements for the system with key business users
- Experience with SDK and 3rd party tools such as XRM Toolbox for the administration of Customer engagement system
Preferred Qualifications:
- Dynamics 365 Certifications such as Dynamics 365 Fundamentals, Dynamics 365 for Field Service Functional Consultant, Dynamics 365 for Customer Services Functional Consultant, or Dynamics 365 for Sales Functional Consultant
- Power Platform Fundamentals
- Power Platform Developer
What We Offer:
- Great people and culture
- Comprehensive benefits plan
- Career Growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
- Interesting Work – Be part of exciting projects while accessing all the latest technologies
- Flexible Environment – A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness
Expected Salary Range: $135,000 - $168,000 a year
Expected Salary Range plus 15% Variable earnings
