Assistant Store Leader

4 days ago

Montreal, Quebec, Canada David Yurman Full time
{"Job Title": "Assistant Store Leader", "Job Description": "Key Responsibilities

The Assistant Store Manager is responsible for driving sales growth and profitability in the store, while enhancing the David Yurman brand within the local market.

This individual will partner with the store management team to oversee operational policies and procedures, ensuring a seamless customer experience.

The Assistant Store Manager will lead, coach, and support sales professionals in client development and customer service, creating a luxury experience for clients.

Key Deliverables
  • Achieve and/or Exceed Sales Plan
  • Partner with sales professionals to meet their individual sales plans and KPI
  • Participate in the development and execution of strategic initiatives to deliver the sales budget
  • Demonstrate an active role on the selling floor through sales leadership and client development
  • Support sales professionals in closing sales
  • Facilitate the implementation and success of special events held at the retail store
  • Remain current and knowledgeable of industry trends to determine strategic opportunities to maximize sales within the market
  • Maintain visual presentation based on company vision and market needs
  • Clientele/Service Management
  • Coach and monitor, in partnership with the Store Manager, sales professionals' accountability for client outreach and relationship development
  • Ensure store data capture goals are being achieved

Maintain a luxury environment that is warm and hospitable, ensuring that the correct interpretation of and implementation of visual guidelines are being met.

Provide appropriate feedback in partnership with the Store Manager to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions.

Requirements
  • Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
  • Ability to manage multiple tasks in a fast-paced environment
  • Language skills (Spanish) are a plus
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
  • Proficient in Microsoft Word, Excel, and Outlook
"}

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