Healthcare Liaison Representative

1 month ago


Mississauga, Ontario, Canada ProTemps ProTegé Full time
Job Summary: Pro Temps / Pro Tegé is seeking a Bilingual Customer Healthcare Representative to join our team. As a key member of our Customer Care Team, you will be responsible for handling inbound calls and emails, responding to and resolving customer inquiries, and communicating effectively with customers in both English and French.

Responsibilities:
- Handle inbound calls and emails
- Respond to and resolve customer inquiries
- Identify customer needs and determine course of action
- Communicate effectively with customers in both English and French
- Assist customers with insurance coverage/claims
- Update and maintain customer files

Requirements:
- Bilingual French and English in both verbal and written at a professional level
- Prior experience in a similar role
- Proficient in MS Word, Excel, Power Point and Outlook
- Netsuite experience or other accounting software
- Nursing or other healthcare education, degree preferred or equivalent experience in the healthcare industry

About Pro Temps / Pro Tegé:
Pro Temps / Pro Tegé is a respected Canadian owned temporary staffing, permanent placement and executive search corporation. We offer a full range of temporary, permanent, contract and payroll services for all industry sectors.

Benefits:
- Dental care
- Extended health care
- RRSP match
- Vision care

Work Schedule:
- Day shift
- Monday to Friday

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