Insurance Account Manager
2 weeks ago
We are seeking a skilled Insurance Account Manager to join our team in Cornwall, Ontario. As a key member of our Commercial Lines team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our clients' insurance policies.
Our growing organization, McDougall Insurance and Financial, is dedicated to investing in our employees' future and offers a comprehensive benefits package, including a competitive salary of $65,000 - $85,000 per year, based on experience.
Job Responsibilities:- Provide legendary service directly to clients after the sale by Sales Executives
- Communicate with clients through various channels to answer questions, provide professional advice, and collect relevant information
- Process policy additions, deletions, or changes using EPIC broker management system
- Ensure accurate and timely processing of transactions and renewals
- Provide quotations or estimates to clients on premiums, update information, and confirm data and coverage
- Communicate with insurance company personnel as required
- Foster strong relationships with clients, balancing their interests with those of the insurer and McDougall Insurance
In this role, you will work effectively in a fast-paced environment, leveraging your exceptional customer service and communication skills to deliver results-oriented solutions. You must have a professional demeanor at all times and maintain confidentiality while acting in an open, respectful, honest, and helpful manner with team members, clients, and other staff.
The ideal candidate will possess a RIBO license, which can be obtained upon meeting the eligibility criteria. Our organization values diversity and promotes a supportive culture where all employees feel valued and empowered to succeed.
What We Offer:- A comprehensive benefits package, including extended health care, life insurance, and dental care
- A competitive pension plan and paid time off starting at 3 weeks
- Ongoing training and development opportunities through our McDougall training team
- An employee assistance program and access to exclusive company events
We welcome applications from individuals who share our passion for delivering legendary service and are passionate about building long-lasting relationships with our clients. If you need an accommodation or require further information, please visit our website or reach out to our Human Resources Department.
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