Commercial Lines Insurance Account Manager
6 days ago
We are seeking a dedicated and skilled Commercial Lines Insurance Account Manager to join our team in Cornwall, Ontario. As an integral part of our commercial lines team, you will be responsible for providing exceptional service to our clients while ensuring the delivery of legendary customer experiences.
About McDougall Insurance and FinancialMcDougall Insurance and Financial is a leading insurance brokerage with over 650 employees across 58 branches. We have been serving clients in Eastern Ontario since 1946, offering a wide range of insurance solutions and benefits packages. Our company culture values diversity, inclusivity, and employee development, making us an excellent place to build your career.
Job Responsibilities- Provide personalized service to clients by communicating effectively and responding promptly to their inquiries, questions, and concerns.
- Process policy additions, deletions, and changes accurately and efficiently using EPIC broker management system.
- Ensure all transactions and renewals are processed on time and within budget.
- Quote premiums, update information, and confirm data and coverage for clients.
- Act as a liaison between clients, insurers, and internal teams to balance interests and ensure smooth operations.
- Assist in account collection and other areas as required.
- Demonstrate exceptional customer service and communication skills.
- Maintain professional conduct, trust, and confidentiality at all times.
- Work collaboratively with team members to achieve common goals.
- Able to obtain a RIBO license (Registered Insurance Brokers of Ontario).
We offer a competitive salary, ranging from $60,000 to $80,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including:
- Employee health and dental benefits program.
- Competitive pension plan.
- Paid vacation time starting at three weeks.
- On-site parking.
- Access to ongoing training and development through our McDougall training team.
We strive to create an inclusive work environment where diversity is valued, and opportunities are available for growth and development.
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