Multilingual Contract Specialist

3 weeks ago

Mississauga, Ontario, Canada Abbott Laboratories Full time
About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

  • Career development with an international company where you can grow the career you dream of.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity

This position works from our Mississauga office in the Electrophysiology Division. In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

Job Responsibilities

The Contract Specialist supports the sales force in all areas of customer and contract relations including drafting contracts, amendments, renewals and responding to customer requests including RFPs. The person in this role responds to all inquiries from internal and external customers regarding contracts and contract or list prices. They ensure that all pricing guidelines are followed and that correct customer contracted prices are inputted into the pricing system. Finally, they works closely with departments to ensure that contracts are processed and obligations fulfilled.

Key Responsibilities
  • Maintain all files pertaining to contracts in ModelN and other applicable shared folders;
  • Respond to internal and external customer requests;
  • Responsible for all areas of pricing for identified territory managers and/or districts;
  • Prepare and distribute contracts, amendments and tenders to customers according to guidelines set by applicable Managers and departments;
  • Complete contract renewal information and forward to customer based on information received from representative and applicable approvers;
  • Ensure contract pricing is in the pricing system on a timely basis;
  • Work with Chicago re: new developments, as required;
  • Assist with the training of new hires, where applicable;
  • Follow-up with Sales Representatives for acceptance of agreements;
  • Complete set up of materials in MDG/SAP/Model N, as applicable;
  • Search for Request for Proposals;
  • RFPs: work with the division to compile and review responses, ensuring the response is completed accurately as per divisional approvals and guidelines, and received prior to the deadline;
  • Execute contract management activities throughout the life of the contracts: value adds, contract compliance, contracted price actions, amendments, tracking and reconciliation, renewals, rebates, etc.;
  • Negotiate contract terms with the business and customers.
Additional Responsibilities
  • Monthly:
    • Calculate the monthly CPR billings for customer's using AbbottLink or using customer LIS information;
    • Extend contracts as required in Model N;
    • Generate evergreen amendments as required.
  • Quarterly:
    • Identify contracts required for quarterly recognition for MPO, disclosure and lessor accounting which includes: calculation of contract values for revenue recognition/disclosure and recognizing lessor accounting standards.
  • Yearly:
    • Implement list price increases into SAP as applicable and send out notification letters to customers;
    • Update shipping and handling fees in SAP as applicable.
  • As required:
    • Translate and proofread English/French pricing proposals/documents for divisions;
    • Provide customer communications as required by representatives, for review via email, letters, etc.;
    • Assist with various projects as assigned;
    • Perform other administrative duties as required, such as filing, mailing, photocopying.

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