Customer Support Specialist

2 weeks ago


Moncton, New Brunswick, Canada Best Buy Full time

Are you passionate about working with people and technology? We are hiring for a Customer Support Specialist role, which we call Technical Service Representative. In this position, you will take care of our customers' service and repair needs.

No experience required, we will equip you with the skills and knowledge to confidently assist our customers.

Grow your career in customer-facing roles such as Senior Technical Service Representative, Services Team Lead, or other development opportunities.

We strive to give our people the necessary tools and training to make a difference in their careers.

About the Role

In this dynamic environment, you will:

  • Create an amazing customer experience at the service desk
  • Provide delivery and installation services for our customers in their homes
  • Ensure vehicles and equipment are well maintained
  • Cultivate an inclusive team and learning culture
Requirements

To be successful in this role, you must:

  • Be at least 18 years old
  • Able to lift up to 50 lbs
  • Hold a valid driver's licence with a clean drivers abstract
  • Successfully complete a criminal background check
  • Show enthusiasm to support and assist our customers
  • Be flexible to adapt to dynamic situations in a fast-paced environment
What You'll Love About Working Here

You'll enjoy:

  • Flexible schedules as per business needs
  • Employee discounts on awesome tech products
  • Competitive compensation and benefits
  • An inclusive, fun, and supportive team who you will quickly call friends
  • Training programs to build new and transferable skills and achieve certifications
Estimated Salary: $45,000 - $55,000 per year

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