Sales Team Lead

4 weeks ago


Hamilton, Ontario, Canada Pet Valu Full time

Job Summary: We are seeking a highly skilled Sales Supervisor to join our team at Pet Valu. As a Sales Supervisor, you will be responsible for leading a team of sales associates and overseeing the sales floor to ensure a positive customer experience.

Key Responsibilities:

  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Authorize payments by cheque and ensure accurate financial transactions.
  • Establish work schedules to ensure adequate coverage and meet business needs.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory to ensure accurate stock levels and meet customer demand.
  • Supervise and co-ordinate activities of workers to ensure a smooth and efficient sales process.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a sales or supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Attention to detail and ability to maintain accurate records.

Working Conditions:

  • Fast-paced environment with tight deadlines.
  • Combination of sitting, standing, and walking.

Personal Suitability:

  • Accurate and reliable.
  • Client-focused and efficient in interpersonal skills.
  • Excellent oral communication skills.
  • Flexible and organized.
  • Team player with a positive attitude.

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