Field Quality Manager

4 weeks ago


Mississauga, Ontario, Canada Subaru Canada Inc Full time

Job Summary:

The Field Quality Manager is responsible for improving customer satisfaction by reducing downtime and improving fixed right the first time in the eyes of the customer. This role will proactively monitor, investigate, and report product quality as well as the effectiveness of product improvements.

Key Responsibilities:

  • Monitor and investigate product quality concerns and report confirmed concerns through Subaru Corporation's Technical Reporting System.
  • Lead root cause field investigations, independently or with parent company personnel, as required.
  • Facilitate Quick Response Activity and other Quality issues investigations in conjunction with Subaru Corporation and affiliates.
  • Provide technical support for District After Sales Managers regarding warranty decisions as required.
  • Attend training offered by NASI, SCI, or SOA as required.

Requirements:

  • Superior automotive diagnostics skills.
  • Proven ability to negotiate and resolve owner concerns consistent with corporate policies and procedures.
  • Strong PC skills, including Microsoft applications.
  • Professionalism and integrity.

Qualifications:

  • Certified Technician, OEM Corporate experience an asset.
  • Post-secondary education preferred.

  • Field Quality Manager

    4 weeks ago


    Mississauga, Ontario, Canada Subaru Canada Inc Full time

    Job Summary:The Field Quality Manager is responsible for improving customer satisfaction by reducing downtime and improving product reliability and durability. This role involves proactively monitoring, investigating, and reporting product quality issues, as well as providing technical support to dealerships and field teams.Key Responsibilities:Monitor and...

  • Quality Manager

    1 month ago


    Mississauga, Ontario, Canada Bombarbier Full time

    Quality ManagerAs a Quality Manager at Bombardier, you will be responsible for overseeing the quality functions, personnel, and related training. You will ensure the deployment of Standard Practices for Service Center Repair Station(s) and Quality Assurance and Safety Department of Singapore Services Centre. This role has final authority over airworthiness...


  • Mississauga, Ontario, Canada Leaf Home Full time

    Job Summary:As a Field Installation Trainer at Leaf Home, you will play a critical role in ensuring the quality and efficiency of our installation processes. This position is responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.Key...


  • Mississauga, Ontario, Canada Walmart Canada Corp Full time

    We are seeking a highly skilled Quality Assurance Manager to join our team at Walmart Canada Corp. This role is responsible for ensuring the quality of our software products, identifying and resolving defects, and implementing processes to improve overall quality.About the RoleThis is a key position that requires strong leadership skills, technical...


  • Mississauga, Ontario, Canada Cascades Full time

    Sustainable Quality ExcellenceAt Cascades, we believe in the success of an inclusive organization that values diversity within its team. We are a Canada-based multinational company with strong environmental values, providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.As the Quality Lead in our Containerboard...


  • Mississauga, Ontario, Canada Bombarbier Full time

    Quality Assurance ManagerAt Bombardier, we're looking for a Quality Assurance Manager to oversee our quality functions, personnel, and related training. You'll be responsible for managing the deployment of Standard Practices for Service Center Repair Station(s) and Quality Assurance and Safety Department of Singapore Services Centre. This role has final...


  • Mississauga, Ontario, Canada HNM Logistics Inc. Full time

    Job DescriptionHNM Logistics Inc. is seeking a Quality Assurance Manager to oversee the quality control process and ensure compliance with industry standards.Key Responsibilities:Supervise technicians, technologists, analysts, administrative staff, and other engineers to ensure smooth operations.Analyze production costs and implement cost-saving...


  • Mississauga, Ontario, Canada Holcim Full time

    SynopsisHolcim seeks a highly experienced Aggregate Product Manager to oversee our Quality Control operations. This role is critical to ensuring our aggregates meet the highest standards of quality, performance, and customer satisfaction.Main Responsibilities:SafetyThe successful candidate will be responsible for implementing Lafarge Safety Policies,...


  • Mississauga, Ontario, Canada Haleon Full time

    Job DescriptionJob Title: Quality Manager Supply Chain OperationsJob Summary: We are seeking a highly skilled Quality Manager Supply Chain Operations to join our team at Haleon. The successful candidate will be responsible for ensuring the quality of our supply chain operations and compliance with regulatory requirements.Key Responsibilities:Develop and...


  • Mississauga, Ontario, Canada multiVIEW Full time

    Role OverviewAs a Field Supervisor - Contract Locating with multiVIEW, you will be responsible for the day-to-day supervision of field staff, ensuring the highest level of quality and efficiency in our utility locating services.Key ResponsibilitiesDay-to-day supervision of field staff, providing guidance and support to ensure successful project execution.Act...


  • Mississauga, Ontario, Canada JDRF Electromag Engineering Inc. Full time

    Job DescriptionJDRF Electromag Engineering Inc. is a research-intensive product development company located in Mississauga, Ontario. Our mission is to reduce global GHG emissions by creating affordable Smart Lighting for commercial buildings.We have developed a breakthrough technology that will transform the commercial smart lighting industry and have a...


  • Mississauga, Ontario, Canada HNM Logistics Inc. Full time

    At HNM Logistics Inc., we are seeking a highly skilled Senior Quality Assurance Manager to join our team. This is a unique opportunity to leverage your expertise in quality control and assurance to drive excellence in our operations.Job SummaryWe are looking for a seasoned professional with a strong background in quality control engineering to oversee the...


  • Mississauga, Ontario, Canada goeasy Ltd. Full time

    Role OverviewAt goeasy Ltd., we're seeking a highly detail-oriented and proactive individual to fill the newly created position of Retail Quality Excellence Manager. Reporting to the Sr. Manager, National Facilities and Property Management, this role is crucial in ensuring that our retail spaces are functional, safe, and welcoming for employees.Job...


  • Mississauga, Ontario, Canada SGS Canada Inc. Full time

    About the RoleWe are seeking a skilled Quality Management Specialist to join our team in Canada. As a key member of our organization, you will be responsible for ensuring that our clients meet their quality management objectives.Key ResponsibilitiesAnalyze and provide advice on managerial methods and organization to improve quality management systemsConduct...

  • Quality Manager

    4 weeks ago


    Mississauga, Ontario, Canada Cascades Full time

    Welcome to CascadesAbout the RoleWe are seeking a Quality Manager to join our Containerboard Packaging division in Mississauga, ON. As a Quality Lead, you will be responsible for implementing and monitoring quality daily management activities in collaboration with the quality team at the group level.Key ResponsibilitiesImplementation and monitoring of...


  • Mississauga, Ontario, Canada Recooty Full time

    We are seeking a seasoned and highly skilled Heavy Equipment Field Service Manager to lead our team in Mississauga, ON. The ideal candidate will oversee and manage our field service operations, ensuring timely and efficient maintenance and repair of heavy equipment at various client sites.Key Responsibilities:Manage and coordinate field service operations,...


  • Mississauga, Ontario, Canada AtkinsRéalis Full time

    AtkinsRéalis, a leading nuclear engineering group in Canada, is seeking an experienced Quality Assurance Lead to support the implementation of its quality assurance program for major retube and refurbishment projects.About UsWe are one of Canada's largest private sector nuclear engineering groups with over 60 years of experience providing services to the...


  • Mississauga, Ontario, Canada Holcim Full time

    Job Title: Quality Assurance ManagerOverviewAs a Quality Assurance Manager at Holcim, you will be responsible for ensuring the highest standards of quality in our aggregate products. This includes managing quality control processes, implementing quality policies, and developing strategies to improve product performance and customer satisfaction.Key...


  • Mississauga, Ontario, Canada Walmart Canada Corp Full time

    Job SummaryAs a Software Quality Assurance Engineering Manager at Walmart Canada Corp, you will be responsible for driving the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, and removing barriers and obstacles that impact performance.You will provide...


  • Mississauga, Ontario, Canada SGS Canada Inc. Full time

    Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at SGS Canada Inc. As an ISO consultant, you will be responsible for analyzing and providing advice on managerial methods and organization of an establishment. Your expertise in quality management and quality assurance standards will be invaluable in helping us improve...