Aviation Customer Service Representative

1 week ago


Nanaimo, British Columbia, Canada Executive Aviation Full time

Are you passionate about delivering exceptional customer experiences in the aviation industry? Executive Aviation is seeking a highly skilled and motivated Customer Service Agent to join our team at the Nanaimo Airport (YCD).

We offer a competitive salary of $17.65-$20.60/hour, comprehensive health benefits, and fantastic flight benefits with our airline partners.

Job Description:

Our Customer Service Agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys. Key responsibilities include:

  • Assisting passengers with check-in and baggage handling
  • Supporting self-serve kiosks and preparing aircraft for on-time departures
  • Facilitating deplaning and boarding of passengers
  • Greeting arriving passengers and enforcing airline and airport policies

Requirements:

To be successful in this role, you will need:

  • A minimum of two years' experience in a customer-facing role
  • A proven track record of punctuality and reliability
  • The ability to multitask in a fast-paced environment
  • Excellent communication and computer skills
  • Availability to work shift work, including early mornings, days, late evenings, weekends, and holidays

Benefits:

In addition to a competitive salary and comprehensive health benefits, we offer:

  • Progressive wage ranges with lots of earning potential
  • Fantastic flight benefits with our airline partners
  • Ongoing training and development opportunities


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