Aviation Customer Service Representative
1 week ago
Are you passionate about delivering exceptional customer experiences in the aviation industry? Executive Aviation is seeking a highly skilled and motivated Customer Service Agent to join our team at the Nanaimo Airport (YCD).
We offer a competitive salary of $17.65-$20.60/hour, comprehensive health benefits, and fantastic flight benefits with our airline partners.
Job Description:
Our Customer Service Agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys. Key responsibilities include:
- Assisting passengers with check-in and baggage handling
- Supporting self-serve kiosks and preparing aircraft for on-time departures
- Facilitating deplaning and boarding of passengers
- Greeting arriving passengers and enforcing airline and airport policies
Requirements:
To be successful in this role, you will need:
- A minimum of two years' experience in a customer-facing role
- A proven track record of punctuality and reliability
- The ability to multitask in a fast-paced environment
- Excellent communication and computer skills
- Availability to work shift work, including early mornings, days, late evenings, weekends, and holidays
Benefits:
In addition to a competitive salary and comprehensive health benefits, we offer:
- Progressive wage ranges with lots of earning potential
- Fantastic flight benefits with our airline partners
- Ongoing training and development opportunities
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