Customer Service Support Specialist

1 month ago


Sarnia, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a dedicated Customer Service Support Specialist to provide exceptional service to our customers in Sarnia, Canada. This role involves handling customer inquiries via various channels and resolving any issues that may arise.

Responsibilities:
  • Respond to customer inquiries through phone, email, and chat platforms.
  • Provide detailed information about products and services offered by beBee Professionals.
  • Maintain professionalism when addressing customer complaints, ensuring timely resolutions.
  • Document interactions with customers, including feedback and concerns.
  • Collaborate with team members to enhance customer service processes.
Requirements:
  • A minimum of a high school diploma; additional education is beneficial for career advancement.
  • Prior experience in customer-facing roles or related fields is preferred.
  • Excellent communication and problem-solving skills are essential for success.
  • The ability to work in a fast-paced environment while maintaining focus on customer satisfaction.
  • Proficiency in customer service software and tools is necessary for efficient performance.
Benefits:
  • A competitive hourly wage, accompanied by performance-based bonuses.
  • A comprehensive health benefits package to support overall well-being.
  • Opportunities for career growth and professional development within the company.
  • A supportive work environment that fosters teamwork and collaboration.
  • Employee discounts and perks to enhance job satisfaction.

This position offers an excellent opportunity to deliver exceptional customer service and be part of a dynamic team at beBee Professionals in Sarnia.



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