Food and Beverage Server

20 hours ago


Victoria, British Columbia, Canada AccorHotel Full time

We are seeking a skilled Food and Beverage Server to join our team at AccorHotel. As a key member of our service staff, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for.

Job Summary

This is a full-time position offering a competitive hourly rate of $19.61-$22.41. If you are a motivated individual with a passion for delivering outstanding service, we encourage you to apply.

About the Role

As a Food and Beverage Server, you will be the face of our hotel, providing warm hospitality and ensuring that every guest interaction is positive and memorable. Your responsibilities will include:

  • Providing exceptional service to guests, ensuring their needs are met and exceeded;
  • Assisting guests with menu items and beverage options in an informative and helpful way;
  • Following outlet policies, procedures, and service standards to ensure seamless operations;
  • Having full knowledge of beverage lists and promotions;
  • Having full knowledge of all menu items, garnishes, contents, and preparation methods;
  • FOLLOWING ALL SAFETY AND SANITATION POLICIES WHEN HANDLING FOOD AND BEVERAGE;

You will work closely with our kitchen team to ensure timely delivery of food and beverages, and maintain a clean and organized workspace. If you are a team player with excellent communication skills and a passion for delivering exceptional service, we would love to hear from you

Requirements

To be successful in this role, you will need:

  • A minimum of one (1) year recent experience (in the last five years) in a food and beverage related position in a quality establishment;
  • Serving It Right and Food Safety certificates;
  • Excellent organizational skills and ability to thrive in a busy environment;
  • A team player with proven success in relationship building;
  • A commitment to provide excellent service and exceeding expectations;
  • Completely fluent English language skills both written and verbal;
  • Strong interpersonal skills and positive attitude;
  • Professional and impeccable grooming and presentation;
  • Barista knowledge would be an asset.
Benefits

We offer a range of benefits to support your well-being and career development, including:

  • An Employee benefit card offering discounted rates at Accor properties worldwide;
  • Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel;
  • Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver Victoria and Whistler;
  • Opportunity to develop your talent and grow within your property and across the world;
  • Complimentary meal during your shift through our Colleague Dining Program;
  • Complimentary uniform laundering;
  • Access to our comprehensive benefits and wellness programs including extended healthcare benefits and RMT dental vision and complimentary counseling wellness sessions financial and family planning through LifeWorks;
  • Access to our company-matched Defined Contribution Pension Plan (DCPP);
  • Opportunity to develop your talent through coaching and our Leadership Mentoring Programs.


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