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Investment Operations Director
2 weeks ago
**Job Overview**
MUFG Investor Services is seeking a Junior Associate Director, Investor Operations to join our team. As a key member of our organization, you will play a vital role in managing daily deliverables and ensuring adherence to company and department policies and procedures.
The ideal candidate will have a strong background in financial services, fund administration, or asset management, with excellent problem-solving skills and the ability to provide guidance and training to team members.
**Responsibilities**
- Manage and guide direct reports in daily deliverables while ensuring adherence to company policies and procedures.
- Serve as a main contact for client inquiries and deliverables, allocating resources to complete tasks within Service Level Agreements.
- Support management in addressing sensitive or escalated queries from clients, investors, or internal departments.
- Provide training and guidance to direct reports, fostering a professional environment that encourages personal and professional development.
**Requirements**
- Diploma or Bachelor's degree in a business-related field or related experience.
- 3+ years of experience in financial services, fund administration, or asset management.
- Strong problem-solving skills and ability to provide guidance and training.
- Existing client/customer service experience ideal.
**What We Offer**
- A dynamic and collaborative work environment.
- Opportunities for career growth and development.
- A competitive compensation package.