Technical Account Manager

4 days ago

Kitchener, Ontario, Canada Cineplex Full time
Job Title: Technical Account Manager

Cineplex is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for managing customer relationships, overseeing project teams, and providing technical support to clients.

Key Responsibilities:
  • Oversight and indirect management of project teams, vendors, and customers.
  • Partner with PMO resources to ensure proper identification, tracking, status, risks, and key decision points are communicated effectively.
  • Primary person to work with customer on technical matters through regular customer meetings and quarterly business reviews.
  • Review and monitoring of service performance, sharing insights with customers.
  • Engage cross-functionally with internal teams to satisfy reporting and product needs on client's behalf.
  • Act as an escalation point to customers.
  • Communicate proactively with Clients regarding product and program information, supportability issues, and strategic product plans.
Requirements:
  • 5 years relevant experience with business, marketing, technology, and/or strategy implementation.
  • Customer service managing direct communication to multiple stakeholders.
  • Experience working within a team within a large, complex high-tech or software-focused organization.
  • Strong relationship building skills and conflict negotiation skills.
  • Strong written and verbal communication skills, including the ability to present technical issues to a non-technical audience.
  • Demonstrated ability to manage multiple customers concurrently and deliver results under pressure.
What We Offer:

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture.

  • Technical Account Manager

    2 weeks ago

    Kitchener, Ontario, Canada Biomatik Corporation Full time

    About Us: Biomatik is a leading provider in the biotech industry, committed to delivering high-quality products and exceptional customer service. Our company culture emphasizes a healthy work-life balance, continuous improvement, and fostering a positive team environment. Job Title: Technical Account Manager (TAM) As a Technical Account Manager (TAM) at...

  • Technical Account Manager

    2 weeks ago

    Kitchener, Ontario, Canada Cineplex Full time

    About the Role:Cineplex is seeking a skilled Technical Account Manager to join our team. As a key stakeholder in managing customer relationships, you will oversee a portfolio of clients, ensuring healthy relationships through strong communications and governance across our technology and services.Key Responsibilities:Oversight and indirect management of...

  • Technical Account Manager

    2 weeks ago

    Kitchener, Ontario, Canada Cineplex Full time

    About the Role:Cineplex is seeking a skilled Technical Account Manager to join our team. As a key stakeholder in managing customer relationships, you will oversee a portfolio of clients, ensuring healthy relationships through strong communications and governance across our technology and services.Key Responsibilities:Oversight and indirect management of...

  • Customer Success Technical Account Manager

    1 month ago

    Kitchener, Ontario, Canada Biomatik Corporation Full time $54,000 - $100,000

    About Biomatik Corporation: At Biomatik Corporation, we are dedicated to harnessing the power of innovation and collaboration. As a prominent player in the biotech sector, we pride ourselves on delivering superior products and outstanding customer support. Our organizational culture promotes a balanced work-life environment, ongoing development, and a...

  • Technical Account Manager

    2 weeks ago

    Kitchener, Ontario, Canada Cineplex Full time

    About the RoleCineplex is seeking a highly skilled Technical Account Manager to join our team. As a key stakeholder in managing customer relationships, you will oversee a portfolio of clients, ensuring the relationships remain healthy through strong communications and governance across the technology and services provided by Cineplex.Key...

  • Technical Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Cineplex Full time

    About the RoleCineplex is seeking a highly skilled Technical Account Manager to join our team. As a key stakeholder in managing customer relationships, you will oversee a portfolio of clients, ensuring the relationships remain healthy through strong communications and governance across the technology and services provided by Cineplex.Key...

  • Technical Account Manager

    2 weeks ago

    Kitchener, Ontario, Canada Targeted Talent Full time

    We are seeking highly skilled professionals to join our team at Targeted Talent as Customer Success Engineers. This is a remote position, with a company based in Vancouver, but we are a global organization with a rapidly growing software development company.You will have the opportunity to work with a variety of clients, utilizing your analytical skills to...

  • Technical Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Targeted Talent Full time

    We are seeking highly skilled professionals to join our team at Targeted Talent as Customer Success Engineers. This is a remote position, with a company based in Vancouver, but we are a global organization with a rapidly growing software development company.You will have the opportunity to work with a variety of clients, utilizing your analytical skills to...

  • Technical Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Targeted Talent Full time

    We are seeking highly skilled professionals to join our team at Targeted Talent as Customer Success Engineers. This is a remote position, with a company based in Vancouver, but we are a global organization with a rapidly growing software development company.You will have the opportunity to work with a variety of clients, utilizing your analytical skills to...

  • Technical Account Manager

    2 weeks ago

    Kitchener, Ontario, Canada Biomatik Corporation Full time

    About Us:Biomatik Corporation is a leading provider of innovative biotechnology solutions, committed to delivering high-quality products and exceptional customer service. Our company culture emphasizes a healthy work-life balance, continuous improvement, and fostering a positive team environment.Job Overview:As a Technical Account Manager at Biomatik...

  • Technical Account Manager

    2 weeks ago

    Kitchener, Ontario, Canada Biomatik Corporation Full time

    About Us:Biomatik Corporation is a leading provider of innovative biotechnology solutions, committed to delivering high-quality products and exceptional customer service. Our company culture emphasizes a healthy work-life balance, continuous improvement, and fostering a positive team environment.Job Overview:As a Technical Account Manager at Biomatik...

  • Fund Accounting Manager

    1 week ago

    Kitchener, Ontario, Canada SS&C Technologies Full time

    Job DescriptionManager, Fund AccountingLocation:Mississauga, OntarioToronto, OntarioKitchener, OntarioAbout the Role:We are seeking a highly skilled Fund Accounting Manager to join our team. As a Fund Accounting Manager, you will be responsible for managing client issues, reviewing client and investor reports, training and mentoring fund and senior...

  • Fund Accounting Manager

    1 week ago

    Kitchener, Ontario, Canada SS&C Technologies Full time

    Job DescriptionManager, Fund AccountingLocation:Mississauga, OntarioToronto, OntarioKitchener, OntarioAbout the Role:We are seeking a highly skilled Fund Accounting Manager to join our team. As a Fund Accounting Manager, you will be responsible for managing client issues, reviewing client and investor reports, training and mentoring fund and senior...

  • Fund Accounting Manager

    1 week ago

    Kitchener, Ontario, Canada SS&C Technologies Full time

    Job DescriptionManager, Fund AccountingLocation:Mississauga, OntarioToronto, OntarioKitchener, OntarioAbout the Role:We are seeking a highly skilled Fund Accounting Manager to join our team. As a Fund Accounting Manager, you will be responsible for managing client issues, reviewing client and investor reports, training and mentoring fund and senior...

  • Fund Accounting Manager

    1 week ago

    Kitchener, Ontario, Canada SS&C Technologies Full time

    Job DescriptionManager, Fund AccountingLocation:Mississauga, OntarioToronto, OntarioKitchener, OntarioAbout the Role:We are seeking a highly skilled Fund Accounting Manager to join our team. As a Fund Accounting Manager, you will be responsible for managing client issues, reviewing client and investor reports, training and mentoring fund and senior...

  • Technical Relationship Manager

    1 month ago

    Kitchener, Ontario, Canada Cineplex Full time

    Company Overview:Cineplex is a premier entertainment organization dedicated to crafting unforgettable experiences for its patrons. We prioritize diversity and inclusion within our workforce, inviting individuals from all walks of life to become part of our team.Position Title: Technical Account ManagerLocation: WaterlooRole Overview:The Technical Account...

  • Key Account Manager

    2 weeks ago

    Kitchener, Ontario, Canada Westburne Full time

    Job Title: Key Account Manager Company: Westburne Job Description: We are seeking a highly motivated and experienced individual to join our team as a Key Account Manager, responsible for developing and maintaining strong relationships with key accounts in the Kitchener/Waterloo area. Key Responsibilities: Act as the primary point of contact for client...

  • Strategic Account Manager

    2 weeks ago

    Kitchener, Ontario, Canada Westburne Full time

    About WestburneWestburne is a leading provider of energy solutions, electrical products, and automation services. We pride ourselves on delivering exceptional customer experiences and fostering long-term relationships with our clients.Job SummaryWe are seeking a highly motivated and experienced Key Account Manager to join our team. As a Key Account Manager,...

  • Strategic Account Manager

    2 weeks ago

    Kitchener, Ontario, Canada Westburne Full time

    About WestburneWestburne is a leading provider of energy solutions, electrical products, and automation services. We pride ourselves on delivering exceptional customer experiences and fostering long-term relationships with our clients.Job SummaryWe are seeking a highly motivated and experienced Key Account Manager to join our team. As a Key Account Manager,...

  • Account Manager

    1 month ago

    Kitchener, Ontario, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for an Account Manager to join our branch in Kitchener.About UsRobertson Electric Wholesale is a highly respected independent Canadian electrical distributor. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. With numerous...