Store Operations Manager

4 weeks ago


Langley, British Columbia, Canada Lids Inc Full time
Job Summary

We are seeking a highly skilled Store Operations Manager to join our team at Lids Inc.

Key Responsibilities
  • Drive sales growth by delivering exceptional customer service and meeting or exceeding company objectives.
  • Lead and develop a high-performing team of store associates, providing coaching, feedback, and training to ensure they meet their sales and task goals.
  • Ensure store appearance and visual merchandising meet company standards, including proper merchandising, signage, and store cleanliness.
  • Manage store inventory, including receiving, transferring, and conducting product counts, while maintaining accurate records and complying with company policies and laws.
  • Open and close the store as required, following established procedures and guidelines.
Requirements
  • A two-year post-secondary education and one year of related experience, or an equivalent combination of education and experience.
  • Proven ability to produce sales results while minimizing loss.
  • Strong supervisory skills, with the capacity to deliver training material and assess retention.
  • Excellent interpersonal and communication skills, with the ability to communicate verbally in a clear and professional manner.
  • Ability to operate a computer and maneuver relative software programs.
  • Ability to lift up to 50 pounds and climb a ladder, with standing required for up to 100% of work time.
  • Ability and willingness to travel overnight for training and/or business meetings.


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