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Key Accounts Specialist

1 month ago

Calgary, Alberta, Canada Bordt Stone & Tile Full time
Residential Stone Countertop Sales Opportunity

Bordt Stone & Tile, a leading industry player in flooring, stone cladding and countertops, is seeking an experienced Key Accounts Specialist to join their team. As a key member of the sales team, you will work closely with clients to provide exceptional customer service, ensuring seamless project execution from quotation to completion.

About the Role

This exciting opportunity involves working with residential clients to deliver tailored solutions for their stone countertop needs. Your primary focus will be on providing top-notch customer service, maintaining strong relationships, and driving sales growth through new business development and strategic partnerships.

Responsibilities:
  • Customer Service Excellence: Provide exceptional customer experience, addressing queries, and resolving issues efficiently.
  • New Business Development: Identify opportunities to expand existing relationships and establish new connections within the industry.
  • Quote Management: Prepare accurate quotes for new projects, considering client preferences and budget constraints.
  • Material Sourcing: Collaborate with suppliers to source high-quality materials at competitive prices.
  • Project Coordination: Ensure timely project completion by coordinating with shop foremen and clients throughout the process.
Requirements:
  • Customer Service Experience: Proven track record of delivering excellent customer service in a similar industry setting.
  • Communication Skills: Strong verbal and written communication skills to effectively engage with clients and internal stakeholders.
  • Estimating Ability: Basic understanding of estimating principles, with a willingness to learn and adapt.
  • Industry Knowledge: Familiarity with the solid surface countertop industry, preferably with experience in related areas.
What We Offer:
  • Competitive Salary: A negotiable salary package for the right candidate, commensurate with experience and qualifications.
  • Benefits Package: Comprehensive benefits, including casual dress, dental care, extended health care, and paid time off.
  • Growth Opportunities: A dynamic work environment with opportunities for professional growth and development.
Schedule:

A standard 8-hour shift, Monday to Friday, with flexible hours to accommodate client meetings and project requirements.