Tax Expert Advisor for TurboTax Live

2 weeks ago


Sudbury, Ontario, Canada Intuit Full time

At Intuit, we're committed to powering prosperity around the world by providing expert guidance and support to our customers through the TurboTax Live experience. As a Tax Expert Advisor for TurboTax Live, you will play a vital role in enhancing our brand by delighting our customers and empowering them to prepare their taxes.

TurboTax is the #1 best-selling brand of tax preparation software in Canada, and Intuit has consistently been recognized as one of Fortune's 100 Best Companies to Work for and one of Fortune World's Most Admired Software Companies. We're proud of our reputation for excellence and strive to maintain it with every interaction.

We're seeking a skilled Tax Professional to work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client-facing position that offers access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers.

To succeed in this role, you'll need to have:

  • 3+ years of paid professional tax preparation experience using professional tax preparation software
  • A minimum of 50 tax returns prepared per tax season for the last 3 years
  • Bilingual proficiency (English and French) required, with the ability to read, write, and speak both languages fluently
  • Strong customer service and customer experience acumen
  • Experience preparing and filing end-to-end customer personal returns consisting of various topics, including employment, self-employment, rental, investments, and all credits/deductions

The estimated annual salary for this position is $65,000 - $90,000, depending on location and experience. If you're passionate about delivering exceptional customer experiences and are eager to join a team dedicated to making a positive impact, we encourage you to apply.


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