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Post Office Team Leader
2 months ago
Job Summary
The Post Office Team Leader position at London Drugs is a key role that requires a high level of customer service and sales assistance in all departments of the store, with a specific focus on the Post Office department.
Key Responsibilities
- Provide sales assistance and exceptional customer service to customers in the Post Office department
- Problem solve and find solutions to customer mailing needs
- Ensure all merchandising standards are met, maximizing sales opportunities
- Perform inventory counts, merchandise, and maintain the professional sales image of the department
- Assist customers with mailing letters and parcels, PO boxes, and Venture One and other CPC transactions
- Provide excellent customer service in a fast-paced environment
- Work effectively in a team environment to achieve sales and customer service goals
Requirements
- Good inter-personal, motivational, and follow-up skills
- Ability to work effectively in a fast-paced environment
- Ability to cope with stress, pressure, and remain calm when dealing with difficult situations
- Basic PC knowledge
Benefits
- Comprehensive medical, dental, prescription drug, and vision coverage for you and your family
- Ongoing In-House Training & Education Courses
- Lifelong learning
- Employee Family Assistance Program
- Free confidential counseling
- Company matched RRSPs
- Health & Wellness
- Employee Recognition Program
- Tangible rewards for great work
- Employee Discount Program